Global IT Operations Trainee

We are looking for professionals dedicated to innovation in our newly built DEKRA IT Nearshore Center. Want to be part of a constantly growing, innovative and multinational team? An exciting opportunity has arisen in our Global IT Division. Come and work as a Global IT Operations Trainee at DEKRA where we offer excellent benefits with opportunities to advance and develop in a team full of professionals. 

You can expect tasks like... 

Handling basic OPS tickets and create documentation for the procedures
Handling DEKRAs external vulnerability management findings according to the existing process
Creating documentation and get to know the basic of SOC, gain understanding of Standard Security Operating models
Review and revise KB articles for end users and transfer the interesting ones to Sharepoint Tips & Tricks
Check KB articles for L1 Agents, raise questions, contact related people and refine the articles
creating reports with different methods (e.g. stakeholder presentation, project status, market analysis)

You’ll make the best of yourself if you... 

...are fluent in English 
...are interested in gaining understanding of operational methods 
...are a university student (preferably Business Informatics or comparable field, e.g. Applied Informatics) 
...have around 20-25 hours/week to work 
...have basic Operations Skills(e.g. you know different document handling/creation methods and are aware of basic IT methods ) 
...have an basic understanding about ticket handling, escalations, communication requirements

What we offer: 

Flexible working hours and conditions (you can schedule your working hours according to university) 
Opportunity to gain hands-on experience in several fields within different functions of a multinational company 
Long term career perspective, coaching 
Company phone and notebook 
Training opportunities and continuous professional development (language trainings and professional trainings as well) 
Bilingual environment and international projects 
Opportunity to work in a modern office with coffee and drinks 
Home office opportunity 
Regularly organized team building events

Place of work: Budapest One Business Park (Budapest, XI.) 

Start date: 1st March 

Apply: please send an email to karina.obring@dekra.com with your CV (English) attached 

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