Global IT Operations Trainee

We are looking for professionals dedicated to innovation in our newly built DEKRA IT Nearshore Center. Want to be part of a constantly growing, innovative and multinational team? An exciting opportunity has arisen in our Global IT Division. Come and work as a Global IT Operations Trainee at DEKRA where we offer excellent benefits with opportunities to advance and develop in a team full of professionals. 
You can expect tasks like... 
  • Handling basic OPS tickets and create documentation for the procedures
  • Handling DEKRAs external vulnerability management findings according to the existing process
  • Creating documentation and get to know the basic of SOC, gain understanding of Standard Security Operating models
  • Review and revise KB articles for end users and transfer the interesting ones to Sharepoint Tips & Tricks
  • Check KB articles for L1 Agents, raise questions, contact related people and refine the articles
  • creating reports with different methods (e.g. stakeholder presentation, project status, market analysis) 
You’ll make the best of yourself if you... 
  • ...are fluent in English 
  • ...are interested in gaining understanding of operational methods 
  • ...are a university student (preferably Business Informatics or comparable field, e.g. Applied Informatics) 
  • ...have around 20-25 hours/week to work 
  • ...have basic Operations Skills(e.g. you know different document handling/creation methods and are aware of basic IT methods ) 
  • ...have an basic understanding about ticket handling, escalations, communication requirements
What we offer: 
  • Flexible working hours and conditions (you can schedule your working hours according to university) 
  • Opportunity to gain hands-on experience in several fields within different functions of a multinational company 
  • Long term career perspective, coaching 
  • Company phone and notebook 
  • Training opportunities and continuous professional development (language trainings and professional trainings as well) 
  • Bilingual environment and international projects 
  • Opportunity to work in a modern office with coffee and drinks 
  • Home office opportunity 
  • Regularly organized team building events 
Place of work: Budapest One Business Park (Budapest, XI.) 
Start date: 1st March 
Apply: please send an email to with your CV (English) attached 

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