Junior IT Infrastructure and Cybersecurity L1 Operations Analyst

Since its foundation in 1925, DEKRA has been ensuring the safety of human interaction with technology and the environment through a tradition of innovative thinking. This approach is something we strive to embrace, whether it's in the practical tasks our employees perform or in the community-shaping office life.
In just two years, DEKRA Nearshore Center has grown from a concept to a rapidly growing company that is a cornerstone of the parent company's global IT infrastructure.
Your contribution to achieving global safety, security, and sustainability:
  • 1st Level Support for Infrastructure Topics (Server, Storage, Network, Cybersecurity)
  • Follow the progress status of the raised incident
  • Monitoring of servers, network components, services, and applications based on the ITSM Tool
  • First-line analyst (provide first support, initial analysis, prioritize & classify, escalate)
  • Restarting of servers, services, and applications based on request or Incidents
  • Execution of software updates/deployments based on Working instructions
  • Activation of 2nd Level Teams to processing of the accumulating Alerts, Incident, Services Request
  • Monitoring and inspecting global cybersecurity alerts to determine those that require further actions
  • Drive internal and external communication
  • Documentation of the performed activities and checking of the knowledge database
  • Participation in Major Incident handling
  • 100% onsite presence required
The more points that apply to you, the more you can earn with us:
  • Experience with Windows / Linux Servers, Storage Systems
  • Excellent written and verbal communication skills in English
  • Experience with ESX / AIX and nice to have would be: Network Components like CISCO Routers / Switches and VMWARE
  • Believing that the whole is more than the sum of its parts: a.k.a. teamwork is essential to move forward and being ready to work in 24/7 Shifts (12 hours shift work at night and weekends as well)
  • Being eager to share knowledge across departments and being open to acquire knowledge from others too
  • Taking education and self-development as a fundamental part of your routine
  • Thinking that a workplace is not just a place to work, but a social environment as well
In return, we are offering you:
  • A full week to onboard and get to know us – guided by your personal buddy
  • Company notebook and phone with unlimited calls and data - for personal usage too
  • Travel allowance & several cafeteria options
  • Long term career perspective ensured by a personal development plan and coaching opportunity
  • Continuous professional development: training opportunities for both hard and soft skills – Udemy, Microsoft ESI, language classes and many more!
  • We value your achievements: the annual bonus is based on your performance
  • Enjoy the fruits in the kitchen
  • Several ergonomic asset options – like walking pads for meetings or taking a break
  • Medicover health insurance (Blue Package)
  • Did we mention that the office rooftop has a running track?
  • Bilingual environment & international projects
  • Regularly organized team events
  • Charity and other CSR projects in working hours
  • We build on trust - we can provide flexible options to ensure your work-life balance
  • Brand new office with everyting you need: coffee, drinks, fruits and specific areas tailored to your needs – focus or collaboration work, phone booth, social room and many more!
  • Easy accessibility with public transport and car as well
Place of Work: Budapest One Business Park (Budapest, XI.)
Still not convinced? Then take this as an invitation – come and see where and how we are working over a coffee or at the foosball table! :)

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