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Adatvédelmi irányelvek | Jogi nyilatkozat
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Onsite IT Support Technician

Since its foundation in 1925, DEKRA has been ensuring the safety of human interaction with technology and the environment through a tradition of innovative thinking. This approach is something we strive to embrace, whether it's in the practical tasks our employees perform or in the community-shaping office life.
In just two years, DEKRA Technology & Services has grown from a concept to a rapidly growing company that is a cornerstone of the parent company's global IT infrastructure.
Your contribution to achieving global safety, security, and sustainability:
  • Provide deskside, hands-on IT support for office and users: PCs/laptops, peripherals, printers, meeting room AV system, and mobile devices.
  • Install, configure, and maintain Windows 10/11 clients and standard enterprise software (e.g., Microsoft 365/Office, collaboration tools).
  • Handle incident and service requests via the ITSM tool (ticket ownership, prioritization, escalations, timely resolution, user communication).
  • Document and execute Joiner–Mover–Leaver tasks: account setup, hardware provisioning, access rights (in coordination with central IT).
  • Perform hardware troubleshooting (component swaps, imaging), hardware IMAC (Install, Movie, Add and Change), basic network patching (LAN ports, VLAN info from network team), and peripheral setup.
  • Coordinate with 2nd/3rdlevel teams (End-user, Infrastructure, Networ
  • k, Security) and external vendors when escalation is required.
  • Support VIPs and business critical events (executive meetings, townhalls) on site.
  • Maintain asset inventory accuracy (loaners, spares, returns) and contribute to knowledge base articles and SOPs.
  • Uphold IT security and compliance guidelines during daily operations (e.g., encryption, patching, secure disposal).
The more points that apply to you, the more you can earn with us:
  • Owning skills at least 2+ years’ work experience in Onsite/Desktop Support or a similar end-user support role, strong troubleshooting skills across Windows clients, Microsoft 365/Office, basic Active Directory (password resets, group membership), and common enterprise apps, working knowledge of PC imaging, drivers, BIOS/UEFI, printers, and conference room technologies (Teams/Zoom/room systems), familiarity with ticketing/ITSM tools and SLA-driven support, excellent customer service, communication, and documentation skills.
  • Nice to have: basic networking (DHCP/DNS, Wi Fi, cabling), endpoint security experience, or MDM (e.g., Intune), hands on experience in larger, global environments and cooperation with centralized IT.
  • Completed studies in computer science, or a comparable professional experience
  • Fluent English (additional local language/German is a plus).
  • Believing that the whole is more than the sum of its parts: a.k.a. teamwork is essential to move forward,
  • Being eager to share knowledge across departments and being open to acquire knowledge from others too,
  • Taking education and self-development as a fundamental part of your routine
  • Thinking that a workplace is not just a place to work, but a social environment as well.
In return, we are offering you:
ESSENTIALS
  • A warm welcome and dedicated support as part of your onboarding from your People Care Manager, Functional Manager, and teammates
  • All the assistance you need to feel confident, connected, and ready to thrive from the very beginning
  • Company notebook and phone (also for private use)
  • Travel allowance & several cafeteria options
CAREER & PERSONAL DEVELOPMENT
  • Long term career perspective ensured by a personal development plan and coaching opportunity
  • Continuous professional development: training opportunities for both hard and soft skills – Udemy, Microsoft ESI, language classes and many more!
  • We value your achievements: the annual bonus is based on your performance
HEALTH SUPPORT
  • Enjoy the fruits in the kitchen
  • Several ergonomic asset options – like walking pads for meetings or taking a break
  • Medicare health insurance (Blue Package)
  • Monthly Life1 pass – valid at any of the 6 Budapest locations for fitness and wellness
  • Did we mention that the office rooftop has a running track?
DIVERSE COMMUNITY & CULTURE
  • Bilingual environment & international projects
  • Regularly organized team events
  • We build on trust - we can provide flexible options to ensure your work-life balance
OFFICE ENVIRONMENT
  • Brand new office with everyting you need: coffee, drinks, fruits and specific areas tailored to your needs – focus or collaboration work, phone booth, social room and many more!
  • Easy accessibility with public transport and car as well
Place of Work: Budapest One Business Park (Budapest, XI.)
Still not convinced? Then take this as an invitation – come and see where and how we are working over a coffee or at the football table!

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